New Forest and Waterside Lettings Privacy Policy
Our contact details:
Name: David Taylor BA(Hons)Real Estate Valuation PgCert MARLA
Address:
32A New Forest Enterprise Centre,
Rushington Business Park, Totton,
Southampton,
SO40 9LA
Phone Number: 023 808 61740
E-mail: info@forestandwaterside.co.uk
The type of personal information we collect:
We currently collect and process the following information:
Full name and contact details (including your contact number, email and postal address).
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
For reference checks.
To add to our database for property search.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@forestandwaterside.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information:
Your information is securely stored at 32A New Forest Enterprise Centre, Rushington Business Park, Totton, Southampton, SO40 9LA.
We will retain your personal data for different periods depending on the service you have chosen to use us for, which may be a longer period than that for which we need to hold your data to provide those services, i.e. where we are under regulatory or statutory duties to hold your data for a longer period or need to retain it in the event of a legal claim or complaint.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@forestandwaterside.co.uk if you wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at info@forestandwaterside.co.uk.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the UK data protection regulator, the Information Commissioner’s Office. Further details can be found at www.ico.org.uk or 0303 123 1113.